Privacy Policy.

Your privacy is critically important to us. At Jolt™ we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our services.

This policy (together with our website terms and conditions and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand how we will treat your personal information.

Any personal information provided to or gathered through www.joltmycar.com (the “Site”) is controlled by Imperious Technologies Limited.

What information do we collect and process?

We may collect and process the following:

  • Information that you provide by filling in forms on the Site. This includes information provided:
    • when requesting information about our services
    • in relation to a complaint
  • We may also ask you for information when you enter a competition or promotion which we sponsor or when you report a problem with the Site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, the number of visitors to the Site, where visitors have come to the Site from and the pages they visited.

How is this information used?

We will use your personal information only for the following purposes:

  • To provide you with information you have requested about our services.
  • To respond to and handle your complaint.

We may also use your contact information to provide you with information about our products and services which we think may be of interest to you and we may contact you about these by post or telephone or by email if you have previously consented to this or the information relates to products or services previously purchased by you. If you wish to stop receiving such information at any time, please contact enquiries@joltmycar.com.

Security

We take privacy seriously and have systems in place to ensure the security and accuracy of any personal information we collect.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share a password with anyone outside your organisation.

We restrict access to your information as appropriate within Jolt™ to those who need to know that information for the purposes set out above.

Who do we disclose information to?

We will only disclose your personal information to third parties:

  • If we have obtained your consent or it is for the purposes of a contract you have entered into
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction)
  • Which provide a service to joltmycar (e.g. outsourced IT providers)
  • If we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business

Where we transfer personal information to service providers or other members of our group, we will only allow your personal information to be used for the purposes set out above and we will ensure that it is secure and protected from unauthorised access. This Privacy and Cookies Policy does not cover links to third party websites accessed from this site.

Cookies

Cookies are small text files that are placed on your computer when you visit certain webpages. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The following cookies are used on the Site:

  • Google Analytics

    A third party cookie used to collect information about how visitors use the Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

  • Facebook Pixels

    Cookies and similar technologies (such as information about your device or a pixel on a website) are used to understand and deliver ads, make them more relevant to you, and analyse products and services and the use of those products and services. To understand more about these cookies and how to opt out of their use please go here.

You can set your browser not to accept cookies. However, you may lose some functionality if these settings have been adopted. For further information about cookies including how to see what cookies have been set and how to manage and delete them and how to manage your browser settings visit www.allaboutcookies.org.

Your rights

You have the right to request a copy of the personal information which we hold about you. If you would like a copy of some or all of your information please contact enquiries@joltmycar.com. Please contact us if any information changes or if you believe that any of the details which we hold are incorrect.

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the address set out below.

Changes to our privacy policy

We may revise this privacy policy from time to time and will place any updates on this webpage. You should therefore review it regularly.

Contact

If you have any issues with our processing of your personal information via this Site or wish to discuss the information we hold about you please contact us on :

Jolt®
Suite 8
Avalon Building
26 – 32 Oxford Road
Bournemouth
BH8 8EZ

T: 0333 3704400
F: 01946 812364
enquiries@joltmycar.com